LIFE MATTERS Counselling & Psychotherapy Centre

“The truth is that our finest moments are most likely to occur when we are feeling deeply uncomfortable, unhappy, or unfulfilled. For it is only in such moments, propelled by our discomfort, that we are likely to step out of our ruts and start searching for different ways or truer answers.”    ~M. Scott Peck~

SESSIONS

 

Appointments:
Consultation is available by appointment only.
(m) +61 429 332 204
(e) wendy@lifematterscounselling.net.au

Sessions & Fees:
Unless otherwise negotiated, I generally work with:
Adults (18+) in 60-90 minute sessions - $120.00

* Due to current demand for services, my books are currently closed for children/adolescents, and couples.

The cost of a consultation is payable prior to attendance via direct deposit, or at the end of each session by either cash or cheque.

*EFTPOS facilities are not available at the venue. Tax invoices/receipts will be provided for payment of session fees.

Referral:
A referral is not required.

Rebates:
Medicare does not provide rebates for private counselling services.
Private Health Funds provide reimbursement, dependent upon policy and level of cover.

  • Medibank Plus - Provider No. 1319511w

  • Australian Unity - with GP referral

Cancellation Policy: 
If you need to cancel or reschedule your appointment please contact me, providing a minimum of 24 hours notice. You may leave a voice message at +61 429 332 204. You will be charged for sessions that you fail to attend without having provided the appropriate (24 hour) notice.  

Confidentiality: 
All personal information gathered by the counsellor during the provision of the counselling service will remain confidential except when:

a.    It is subpoenaed by a court; 
b.    there is an immediate and specified risk of harm to an identifiable person or persons that can be averted only by disclosing information; 
c.    your approval has been obtained to:

i.    provide a written report to another professional or agency. eg., a GP or a solicitor; 
ii.    discuss the material with another person, eg., a health provider, partner or parent; 
iii.    disclose the information in another way; 

d.    you would reasonably expect your personal information to be disclosed to another professional or agency (eg. your GP) and disclosure of your personal information to that third party is for a purpose which is directly related to the primary purpose for which your personal information was collected;
e.    disclosure is otherwise required or authorised by law.

Safety:
You are responsible for keeping yourself safe throughout the course of our work together. If you cannot or will not assume this responsibility, as a duty of care, I will be required to activate medical or other legal intervention to keep you safe. If you are feeling like harming yourself or someone else - tell me – I will assist you to find the resources you need.

If you have any questions about these policies I will be happy to discuss them with you. 
You will be required to sign an Informed Consent Form and with your signature, affirm that you understand these policies and that you agree to abide by all conditions stated above.