SESSIONS
Appointments:
Consultation is available by appointment only.
(m) +61 429 332 204
(e) wendy@lifematterscounselling.net.au
Sessions & Fees:
Unless otherwise negotiated, I generally work with:
Adults (18+) in 50-60 minute sessions - $140.00/session
Couples - Initial session up to 3 hours / follow up sessions up to 2 hour - $150/hr - Books are currently closed - New clients accepted from - TBA.
The cost of a consultation is required 48hrs prior to attendance via direct deposit, and appointments are confirmed subsequent to receipt of payment.
Tax invoices/receipts will be provided upon payment of session fees.
*EFTPOS facilities are not available at the venue.
Referral:
A referral is not required.
Rebates:
Medicare does not provide rebates for private counselling services.
Private Health Funds provide reimbursement, dependent upon policy and level of cover.
BUPA - Provider No: J000162
ahn - Provider No: 21227802
Medibank Plus - Provider No: 1319512F
Doctor's Health Fund - Provider No: PAC21515
The Australian Regional Health Group (ARHG) - Provider No: PC21515T
* ARHG - St Luke's Health, Police Health, Emergency Services Health, Phoenix Health and CUA Health
Cancellation Policy:
Please note that our practice has a 48-hours cancellation policy. After that time has lapsed, any cancellations or ‘no shows’ will be charged a 100% cancellation fee.
You will not be asked to pay for a true emergency (ie an unforeseen medical issue that needs immediate attention or a serious illness you could not have foreseen causing challenges the day before).
Confidentiality:
All personal information gathered by this practice during the provision of the psychotherapy will remain confidential, with exception to lawful disclosure of client information by a practitioner under the following circumstances:
a. The client has consented to or requests disclosure.
b. Disclosure is required by the law, or
c. The law permits or authorises disclosure (such as where there is a direct and imminent threat to the safety or health of the client or of another person.
It may be necessary for us to disclose part of a client record to a supervisor to ensure effective oversight of our work, in which case the client record will be de-identified.
Safety:
You are responsible for keeping yourself safe throughout the course of our work together. If you cannot or will not assume this responsibility, as a duty of care, I will be required to activate medical or other legal intervention to keep you safe. If you are feeling like harming yourself or someone else - tell me – I will assist you to find the resources you need.
If you have any questions about these policies I will be happy to discuss them with you.
You will be required to sign an Informed Consent Form and with your signature, affirm that you understand these policies and that you agree to abide by all conditions stated above.