LIFE MATTERS Counselling & Psychotherapy Centre

88 Marquis Street Gunnedah, NSW, 2380 Australia

0429 332 204

“The truth is that our finest moments are most likely to occur when we are feeling deeply uncomfortable, unhappy, or unfulfilled. For it is only in such moments, propelled by our discomfort, that we are likely to step out of our ruts and start searching for different ways or truer answers.”

~M. Scott Peck~

SESSIONS

 

Appointments:
Consultation is available by appointment only.
(m) +61 429 332 204
(e) wendy@lifematterscounselling.net.au

Sessions & Fees:
Unless otherwise negotiated, I generally work with:

  • Adults (18+) in 60 minute sessions - $140.00/session

  • Couples - Initial session up to 3 hours / follow up sessions up to 2 hour - $150/hr - Books are currently closed - New clients accepted from - TBA.

The cost of a consultation is required 48hrs prior to attendance via direct deposit, and appointments are confirmed subsequent to receipt of payment.

Tax invoices/receipts will be provided upon payment of session fees.

*EFTPOS facilities are not available at the venue.

Referral:
A referral is not required.

Rebates:
Medicare does not provide rebates for private counselling services.
Private Health Funds provide reimbursement, dependent upon policy and level of cover.

  • BUPA - Provider No: J000162

  • ahn - Provider No: 21227802

  • Medibank Plus - Provider No: 1319512F

  • Doctor's Health Fund - Provider No: PAC21515

  • The Australian Regional Health Group (ARHG) - Provider No: PC21515T

    * ARHG - St Luke's Health, Police Health, Emergency Services Health, Phoenix Health and CUA Health

Cancellation Policy: 
Please note that our practice has a 48-hours cancellation policy. After that time has lapsed, any cancellations or ‘no shows’ will be charged a 100% cancellation fee.

You will not be asked to pay for a true emergency (ie an unforeseen medical issue that needs immediate attention or a serious illness you could not have foreseen causing challenges the day before).

 Confidentiality: 
All personal information gathered by the service during the provision of the counselling service will remain confidential except when:

  1. It is subpoenaed by a court; 

  2. There is an immediate and specified risk of harm to an identifiable person or persons that can be averted only by disclosing information; 

  3. Your approval has been obtained to:

    i.    provide a written report to another professional or agency. eg., a GP or a solicitor; 
    ii.    discuss the material with another person, eg., a health provider, partner or parent; 
    iii.    disclose the information in another way; 

  4. You would reasonably expect your personal information to be disclosed to another professional or agency (eg. your GP) and disclosure of your personal information to that third party is for a purpose which is directly related to the primary purpose for which your personal information was collected;

  5. Disclosure is otherwise required or authorised by law.

Safety:
You are responsible for keeping yourself safe throughout the course of our work together. If you cannot or will not assume this responsibility, as a duty of care, I will be required to activate medical or other legal intervention to keep you safe. If you are feeling like harming yourself or someone else - tell me – I will assist you to find the resources you need.

If you have any questions about these policies I will be happy to discuss them with you. 
You will be required to sign an Informed Consent Form and with your signature, affirm that you understand these policies and that you agree to abide by all conditions stated above.